Shipping Policy

At Bauren, we aim to make delivery to the United Kingdom as clear and reliable as possible.

Shipping Destination

We currently ship to the United Kingdom only.

Processing Time

Orders are typically processed within 1–3 business days.

Business days are Monday to Friday, excluding public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email. Tracking details will be provided where available.

Shipping Rates

We offer:

• Free standard shipping on orders over £85
• Standard shipping for £3.95 on orders below £85

Shipping charges are shown at checkout before you complete your purchase.

Estimated Delivery Time

After dispatch, most orders arrive within 5–12 business days.

Please note that delivery times are estimates and may vary depending on:

• courier performance
• local delivery conditions
• customs processing
• seasonal demand
• bank holidays or other disruptions

Split Shipments

As some orders may be fulfilled from different warehouse locations or supplier facilities, items from the same order may arrive in separate packages and at different times.

If this happens, there is no need for concern — the remaining items are still on their way.

Customs, Duties and Import Charges

For some orders, customs duties, import taxes or handling fees may apply.

These charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

We recommend checking with your local customs authority if you would like more information about possible import-related charges.

Delays

While we do our best to meet the estimated delivery timeframe, delays can occasionally occur due to customs, courier issues, high seasonal demand, severe weather or other circumstances outside our control.

If your order is taking longer than expected, please contact us and we will be happy to assist.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout.

Bauren is not responsible for delays or failed delivery caused by incorrect or incomplete shipping details provided by the customer.

If an order is returned due to an incorrect address, we may contact you to arrange reshipment. Additional shipping charges may apply.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible after placing it.

We cannot guarantee changes or cancellations once your order has entered processing or has already been dispatched.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

Email: contact@bauren.co.uk
WhatsApp: +44 7935 226721

We will review the shipment status and help you as quickly as possible.

Contact

If you have any questions about shipping, delivery or your order, please contact us:

Email: contact@bauren.co.uk
WhatsApp: +44 7935 226721

Your Statutory Rights

Nothing in this Shipping Policy affects your statutory rights under applicable consumer law.