Terms of Service

Welcome to Bauren. These Terms of Service govern your use of our website and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

1. Who We Are

Bauren is operated by Tiago Sillos Padovani, trading as Bauren.

Email: contact@bauren.co.uk
WhatsApp: +44 7935 226721
Postal address: Rua Bauru, Quadra 32, Lote 01, Casa 01 - Jardim Zuleika, Luziânia - GO, Brazil, 72850-660

2. Eligibility to Use Our Website

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have permission from a parent or legal guardian where applicable.

3. Products and Product Information

We aim to present our products as accurately as possible, including descriptions, images, colours and pricing.

However, we cannot guarantee that all product descriptions, colours, images or other content on the website will always be completely accurate, current or free from error.

Product images are for illustrative purposes only. Minor differences in colour, texture or appearance may occur depending on screen settings, lighting, manufacturing batches or fulfilment variations.

4. Pricing and Payment

All prices shown on our website are displayed in the currency stated on the store and are shown as clearly as possible at the time of purchase.

Shipping charges, where applicable, are displayed at checkout before you complete your order.

We reserve the right to change prices at any time, but any such changes will not affect orders that have already been accepted.

By placing an order, you confirm that the payment details provided are valid and that you are authorised to use the selected payment method.

5. Orders

When you place an order with Bauren, you will receive an order confirmation email. This email confirms that we have received your order request, but it does not necessarily mean that your order has been accepted.

We reserve the right to accept, refuse or cancel any order at our discretion, including where:

• a product is unavailable
• there is an error in pricing or product information
• we suspect fraudulent or unauthorised activity
• we are unable to fulfil the order for operational reasons

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

6. Shipping and Delivery

We currently ship to the United Kingdom only.

Orders are typically processed within 1–3 business days.

Delivery times are estimates and may vary depending on product availability, logistics, customs, courier performance and seasonal demand.

Items from the same order may arrive in separate packages where fulfilment takes place from different supplier or warehouse locations.

Please refer to our Shipping Policy for full details.

7. Customs, Duties and Import Charges

For some orders, customs duties, import taxes or handling fees may apply.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

8. Cancellations, Returns and Refunds

If you are purchasing as a consumer, you may have the legal right to cancel your order within a limited period after receiving your goods.

Returns and refunds are subject to the terms set out in our Refund Policy.

Nothing in these Terms of Service affects your statutory rights under applicable consumer law.

9. Incorrect Information Provided by the Customer

You are responsible for ensuring that all information provided at checkout is accurate and complete, including your name, shipping address, billing address and contact details.

We are not responsible for delays, failed delivery or additional costs caused by incorrect or incomplete information provided by the customer.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product names, branding, layout and design elements, is owned by or licensed to Bauren and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy or use any content from this website without our prior written permission.

11. Prohibited Use

You must not use our website or services:

• for any unlawful purpose
• to violate any applicable laws or regulations
• to submit false, misleading or fraudulent information
• to interfere with the security or operation of the website
• to transmit viruses, malicious code or harmful content
• to infringe the rights of Bauren or any third party

12. Website Availability

We do not guarantee that our website will always be available, uninterrupted or error-free.

We may suspend, withdraw, update or change any part of the website without notice where necessary.

13. Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or for death or personal injury caused by negligence.

To the fullest extent permitted by law, Bauren shall not be liable for indirect, incidental or consequential loss arising from your use of the website or your purchase of products from us.

This does not affect any rights you may have under applicable consumer law.

14. Third-Party Services and Links

Our website may include links to third-party websites, tools or services. We are not responsible for the content, policies or practices of any third-party websites or services.

Your use of third-party services may also be subject to their own terms and policies.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements or website operations.

The updated version will be posted on this page with the revised effective date.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the sale of goods and consumer transactions relevant to the market in which we sell, subject to any mandatory consumer protections that may apply.

18. Contact

If you have any questions about these Terms of Service, please contact us:

Email: contact@bauren.co.uk
WhatsApp: +44 7935 226721
Postal address: Rua Bauru, Quadra 32, Lote 01, Casa 01 - Jardim Zuleika, Luziânia - GO, Brazil, 72850-660

Effective date: 9 April 2026